I just had the most amazing experience with an account manager of Doctor Multimedia, Alejandro Segui. I had agreed to switch to use their service for my website. I was under the impression that I was on a month-to-month basis with my current provider because I never received any notice when it auto-renewed for another year. When I informed my current provider that I was going to end my contract and switch to a new provider they informed me that I was under contractual obligations with them for another few months. I informed my new designer, Ryan Mann, about the issue and he must have informed Alejandro who called me out of the blue and offered me a delay to the start of my new website until I fulfilled my previous contract! Very impressive customer service and quite a relief to my budget! Thank you!!!